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General

+ How long does a project take?
Our Room Edit Projects take about 2-3 weeks from start to finish. This does not include ordering and delivering of furniture.
+ What are my budget constraints?
The budget is what you make it. We will always do our best to find furniture and accessories within your desired budget.
+ If i have questions, special needs or requests or want to add information during the time my room is being designed, how do i do this?
During the design process, you will be provided with a designer. Consider your designer as your personal guide. We will take care of all of your design needs and help you create your dream space. Don’t hesitate; we’re only an email away!
+ What is the difference between the in house service and the online service?
Online: You send us your photos, your room measurements and answer a questionnaire and a style quiz so we can design a space responding to your needs and taste. We then provide you with a full online design plan and shopping list, allowing you to assemble your dream room in just a few clicks.
In-person: Our in-home visit includes a 45-minute assessment during which we measure your room, take photos and establish your room requirements and design style. After this visit, we’ll provide you with a full online design plan and shopping list, allowing you to assemble the room of your dreams.
+ What payment types do you accept?
We accept all major credit cards (American Express, Discover, MasterCard and Visa).
+ Do you suggest paint colors?
Of course! We always recommend to do a patch test given that lighting can alter the tone of the paint.

Furniture

+ Where do you source products from?
We source our products from various vendors. Sourcing items that suit your style, needs and budget.
+ How many options will i receive?
You will receive one initial room idea. Designers are Room Edit spend a lot of effort to curate the best possible package for your room. You will be sent a floor plan, which empowers you to choose your own furniture with the correct proportions!
That’s not all – if you don’t like our furniture choice… you get the ability to replace 3 pieces of furniture on your own.
+ What happens if i don’t like the furniture you selected?
Don’t panic! If you don’t like what furniture has been selected, you will be able to replace 3 pieces of furniture on your own.
+ Can designers work with my existing furniture?
Absolutely! Provide us with images and measurements of your existing furniture that you wish to keep and we can build a 3D model of any item you would like to incorporate into your designs. Your designer will find the best way to work this into your space.

Revisions

+ How many revisions do i get in my design?
You will receive one initial room idea. Designers are Room Edit spend a lot of effort to curate the best possible package for your room. You will be sent a floor plan, which empowers you to choose your own furniture with the correct proportions!
That’s not all – if you don’t like our furniture choice… you get the ability to replace 3 pieces of furniture on your own.

Gift Card

+ Is it possible to purchase a room as a gift?
Of course! Room Edit is the gift that keeps on giving. Click here to purchase a gift card.

Cancellation Policy

+ I have decided that i want to change the room i am having designed. i have already sent in my questionairre, measurements and inspiration images, can i transfer my design fee to a different room and start over?
We all change our minds! Our hard working designers start the process immediately after your phone consultation. Therefore, we do not offer any refunds after your phone consultation.
+ I have turned in all of my info and have changed my mind. can i cancel my room?
Sorry to see you go! Our hard working designers start the process immediately after your phone consultation. Therefore, we do not offer any refunds after your phone consultation.

CHAT

WITH US

Give us a call
Live Chat
Stacey Cohen Design

Call Us

1-888-981-EDIT


Office Hours

Mon: 9am - 5pm
Tue: 9am - 5pm
Wed: 9am - 5pm
Thu: 9am - 5pm
Fri: 9am - 5pm
Sat: Closed
Sun: Closed